The over 50′s have more than £200billion of disposable income and account for 80 percent of private wealth. They make up a third of people online and are the fastest growing demographic using social networking sites. A survey of a million 50 year olds found they believe 86percent of advertising is of little or no relevance to them. Companies have turned a blind eye to the older market, while the ‘seniors’ are more active and spend driven than ever before. A report published in the economist magazine in 2002, companies still spend over 95percent of their marketing and advertising budget on the under 50′s age groups.
‘We are in a society where there is strong preference for young people’ writes Jean Paul Treguer, founder of senior agency, for advertising consultancy for seniors, on his website..
‘ Large worldwide corporations like Coca Cola, Walt Disney, Sony and Nike were born in the 20th century, and they contributed to define the core target for advertising as 15 – 35 year olds. Today people in marketing, advertising and television still address the youngest consumer possible to build up loyalty, while continuing following this formula , the marketing people, agencies & tv channels go to who they see as the easiest target & ignore the rapidly aging population.’
So the statistics show they may have been forgotten, but why? Jean Treguer made a valid point of targeting early to gain loyalty through out the years. This brings me to M&S, more of the older generation are now loyal customers and have been for years, but M&S have changed the way they advertise, and it looks to be like they are targeting more and more to a younger generation, is M&S in danger of alienating core customers by forgetting those of the older generation?